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Alexandria Connects City Services
Alexandria Connects is a 24-hour, on-line service offered to the Citizens of Alexandria for assisting with general information and non-emergency service requests. Use our knowledge base article search to locate information about your question or issue. If additional assistance is needed, submit a service request using the “Create Service Request” link below.
Do you need mobility? Download a free mobile app for your iPhone/iPad or Android device from the Apple App Store or Google play. Select the appropriate badge to the right to begin.
Thank you. We look forward to serving you.
The Alexandria Connects Program is applicable to the following City Services:
- ATRANS
- Animal Control
- Building Services
- Code Enforcement Services
- Motor Pool
- Recreation and Parks
- Streets and Drainage
- Sanitation
- Traffic and Sign Shop
- Urban Forestry
- Alexandria Zoological Park
Contacts by Department
Code Enforcement Services
(318) 441-6011
Customer Service
(318) 441-6310
Electric Distribution
(318) 473-1301
Gas Distribution
(318) 441-6018
Water Production and Distribution
(318) 441-6215
Wastewater
(318) 441-6240
Download the Alex Connects App
View knowledge base information or log in to check service request status
Click Here to access general information about city services.
Create a Service Request
Click Here to create a request for a service such as a pothole repair, missed garbage, streetlight out, or abandoned vehicle.
If you would like to contact the City of Alexandria by phone, please refer to the contact directory below:
Alexandria Connects – (318) 441-6231